BetDSI Review 2021: A Flawed Sportsbook Rated C- by SBR

Why Choose Bet365Why Choose Bet365


  • Early Lines
  • High Limits
  • Large in-game wagering menu
  • US-facing Sportsbook
  • 24/7 Customer Service with Live Chat

Biggest Complaint

  • High Withdrawal Fees
  • Limited Bonuses
  • Modest Casino
  • No Poker Room

BetDSI launched in Costa Rica back in 1998 and it has built up a reputation for offering early lines and high limits on popular US sports. DSI stands for Diamond Sports Incorporated. The firm has had mixed fortunes over the years. It forged a strong partnership with one of the most popular and highly-rated online gambling firms in the business,, but since 2017 BetDSI has been operating independently, with all rights reserved. It currently carries a C- rating in SBR’s online sportsbooks review guide, which highlights some significant flaws.  

BetDSI is a US-facing online sportsbook , which has appealed to bettors via a sports-centric focus accompanied by some of the highest betting limits in the gambling business. Although pre-match and live betting on sports is its primary focus, its other products – such as the casino and racebook – are growing apace. At the time of this review, Betdsi had no poker room. One is purportedly in the works, but it is yet to launch. 

BetDSI’s history in the business is chequered, experiencing highs and lows at various intervals since getting into the game in 1998. SBR has received several complaints about BetDSI from disgruntled users over the years. These incidents have left an indelible impression on many bettors, and the site’s reputation remains poor in some parts of the online sports betting community. The complaints largely dried up for a while, but a few of our users have recently logged with issues on SBR’s forum. It therefore stands to reason that BetDSI has never carried the highest rating at SBR, and currently BetDSI carries merely a modest C- rating, so it has a lot of work to do before it can rank among our best sportsbooks

If you would like to sign up for an account with BetDSI, you should arm yourself with as much information as possible about its various strengths and weaknesses. Read on to learn more, and also check out the reviews of our top online betting sites, such as Bovada and Bookmaker, which have earned A+ or A ratings, in order to see the BetDSI’s shortcomings in a clearer fashion. 

BetDSI customer service is accessible via three main platforms: telephone, email and live chat. Having the three options available provides users with a variety of options, and you can benefit from a customer service team that is available around the clock, all year round. Customer service is available in both English and Spanish. 

During our BetDSI review, we tested the online sportsbooks’ three options and we were not disappointed by the speed and level of service on offer. Proficient and professional are two words that spring to mind when dealing with BetDSI customer service agents, while they were also very quick to deal with our requests, regardless of their complexity. Our Live Chat review was positive, and very few sportsbooks can match the overall friendliness, efficiency and helpfulness of the customer service team at BetDSI. 

Instant messaging is by far the most popular and fastest way to reach customer support these days on gambling sites, and our experience when testing the BetDSI agents was top notch. It took less than a minute to get through to an agent, and they were responsive, forthcoming and knowledgeable every time we reached out. It’s worth noting, the Live Chat option, which appears as an icon on the bottom, right-hand of the screen, only pops up when a user has joined (registered with the site) by opening an account.  Live chat is available on the desktop version of the site and the mobile betting version of the site. 

Good online sportsbooks will strive to make a sports bettor’s life easy. Providing an FAQ on the site that helps address basic inquiries is one way to do so. BetDSI eu ticks that box with a solid FAQ section that answers general questions pertinent to four core areas: sports betting, depositing funds, withdrawing funds and my account. The sportsbook’s FAQ link is found under the heading “Let Us Help You”, located at the bottom of the page on the site .  

Overall, BetDSI sportsbook ticks many boxes where customer support is concerned for this review. Our community of sports bettors has also been positive about the level of support received when providing us with user BetDSI reviews, bolstering our sense that this operator is keen to offer strong customer service. You should therefore expect to receive more than satisfactory support when signing up for a BetDSI account, as it certainly compares favorably to many rival sportsbooks.  

BetDSI uses Secure Sockets Layer encryption to ensure a measure of security for its users. The site claims to be “Federally Licensed in the Republic of Costa Rica DSI Casino CFG – Fair Gaming Certified”. However, none of the corresponding logos are visible on the site’s pages, at least not when we reviewed the website, which is slightly concerning.  

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100% Cash Bonus up to $500 Terms and conditions apply

BetDSI sportsbook offers a decent line-up of bonuses and promotions for new and existing customers that want to use its sportsbook, casino and racebook. It stacks up reasonably well compared to other online gambling sites, but some sportsbooks offer far more appealing promotions. That being said, there is a reasonable level of choice on offer and the overall bonus program at BetDSI is average by sportsbooks industry standards. However, we should point out that bonuses and any promotions and loyalty rewards are reserved for U.S and Canadian customers of BetDSI sportsbook only, without exception. These are some of the key bonuses available to users of the site: 

BetDSI Sign-Up Bonus 
Receive a 100% New Member Sign-up Bonus. This a welcome bonus is comprised of 50% sports + 50% casino bonuses up to $500 each. This bonus applies to esports betting as well as sports betting in the sportsbook. 

BetDSI Reload Bonus 
Receive up to $2,500 on every deposit you make as a BetDSI Sportsbook and Casino Member. 

BetDSI Refer-a-Friend Bonus 
Earn $200 by referring a friend to BetDSI eu. If your friend opens an account and makes a deposit of $100 or more, you receive a $200 bonus (5x rollover requirements will apply). There is no cap on the number of unique referrals a Bet DSI member can make. 

BetDSI 10% Cash Back on Daily Casino Net 
Receive 10% Back on Casino net weekly when playing in the rebate casino. This bonus promotion applies only to rebate casino action.
BetDSI Racebook Bonus 
Receive up to 8% daily cash back on horse racing action on all exotic wagers, plus daily 3% cash back on all internet win, place and show wagers. There are no minimum weekly volume requirements and no maximum on how much one can earn applies here. 

Loyalty Program 
BetDSI eu rewards players with a unique loyalty program that awards betpoints based on play that can be redeemed for cash, free play or prizes at BetDSI sportsbook and casino. For every online sports wager on the site, BetPoints are earned at BetDSI Sportsbook. One point is received for every straight bet, 1.5 points for teasers and 2 points for parlays. Separately, daily cash rebates can also be earned when placing bets in the casino or racebook. 

The three-tiered rewards program comprises of Gold, Platinum and Diamond levels, each carrying various terms and conditions that must be met. At the time of our review, a minimum $300 deposit at the start would qualify a sports bettor for the rewards program on the site. We have listed the three levels individually below, along with the key terms and conditions. However, we recommend going to the “How to Earn Points” page, which is found on the top, left-hand side of the betting site, as the terms and conditions are liable to change on an ongoing basis. As is the case with all sports betting sites, BetDSI has all rights reserved to review and change loyalty offers as it sees fit, whenever it sees fit. 

Gold Reward Level 
Instantly become a Gold Level member with a $300 deposit or more; a $300 deposit will receive a 15% Free Play Bonus, up to a max bonus of $500. A 3x rollover requirement applies. 

Platinum Reward Level 
Earning 30,000 BetPoints in a 12-month period will result in an upgrade to Platinum Level; a $300 deposit or higher will receive a 15% Free Play Bonus, up to a max bonus of $750. A 3x rollover requirement applies. Additionally, Platinum level sports bettors receive one free bitcoin payout per day (when Bitcoin is the method of deposit). 

Diamond Reward Level 
Earning 300,000 BetPoints in a 12-month period will result in an upgrade to Diamond Level; a $300 deposit or higher will receive a 15% Free Play Bonus, up to a max bonus of $3000. A 3x rollover requirement applies. Additionally, Diamond level online sports enthusiasts receive one free bitcoin payout per day (when Bitcoin is the method of deposit). 

Methods of Deposit

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Min: $45

Max: $1,000

Fee: Free


Min: $45

Max: $1,00

Fee: Free


Min: $5

Max: No max

Fee: Free


Min: $5

Max: No max

Fee: Free


Min: $5

Max: No max

Fee: Free


Min: $100

Max: $500

Fee: Variable

Cashiers CheckCashiers Check

Min: $500

Max: $50,000

Fee: Free

Funding your account with BetDSI sportsbook is simple and straightforward, and the site offers all the most popular methods of funding your account that are available in the sportsbook industry.. The minimum deposit amount for bonus eligibility, any one of the bonuses, is $45.  
More importantly, the cashier section of the site clearly outlines current minimum and maximum deposit limits allowed by the sportsbook, which – let’s just say – are some of the widest ranging deposit limits of any sports betting sites in the online sportsbooks market.  

We review each and every funding method available with BetDSI eu here, along with deposit fees where applicable. 
Nowadays, Bitcoin and other cryptocurrencies are increasingly popular with sports bettors and sportsbooks in general, affording the fastest deposit and payout speed. As most betting sites accommodate generous funding limits with Bitcoin and cryptocurrency as well, it’s a win-win for all parties. However, for those customers that are not used to the world of virtual currency, traditional banking options are happily available with BetDSI eu sportsbook. 

Methods of Withdrawal

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BetDSI accommodates withdrawals in four different ways: bank draft/check, Person to Person, Bitcoin and bank wire. The sportsbook prides itself on having hassle-free, quick and efficient pay-outs. In some cases, depending on the method of withdrawal, the payout speed is less than a day. That’s an excellent and commendable feature that should go down well with sports betting enthusiasts. However, there is one key drawback that you must bear in mind: the fees can sometimes be hefty. All withdrawals will come at a cost but some come at a steeper price than others. That could be a deal-breaker for bettors that are window-shopping sportsbooks from those fully displayed on SBR’s online sportsbooks review list. 

Minimum Bet: 

Bettors can make a bet as low as $5 per wager. Some sportsbooks will start at $1, but $5 should suit most bettors. 

Maximum Bet:  

The maximum bet is $50,000, depending on sport and bet type. BetDSI’s upper wager limits are some of the most generous and accommodating in the online betting business, which definitely sets the site apart from rival sites in the field. Of course, the betting limits are not applied uniformly across all sports betting markets offered by BetDSI. Customers can check on the site for a detailed list of the betting limits as they pertain to the sportsbook, and each individual sport, live betting, casino and racebook. 


Online sports betting is growing by unbelievable leaps and bounds and BetDSI is staking its claim on the market as one of the most comprehensive betting sites in the business. Sports betting takes pride of place at this betting site and sports enthusiasts won’t be disappointed.  

All mainstream American sports are on offer with BetDSI, but sports betting fans will also find niche sports, a dedicated section for esports and a line-up of different sports from the across the world. Simply put, the breadth of sports on offer at BetDSI is seriously impressive. 

At the time of our BetDSI review, 25 sports were available to bet on and we’ve provided the list below, from classic leagues like the NFL (see NFL Picks), NBA, MLB, NHL and NCAA to more niche sporting competitions taking place around the globe. It offers strong UFC coverage, while the sections on sports like tennis, boxing, golf, ice hockey and soccer are solid. Niche sports include futsal, Aussie rules, beach volleyball, table tennis, darts, volleyball and badminton. You can also bet on politics and entertainment at BetDSI. It does not have as many prop bets as a site like BetOnline, but BetDSI offers a pretty good range of betting options. 

Esports is a fast growing industry and BetDSI is on pace with the trend, offering esports enthusiasts a dedicated gaming section expressly for their virtual enjoyment. The Esports menu is comprehensive. At the time of SBR’s review of the esport section, nine esports were identified and we’ve included them below. Just as with mainstream sports, trading on esports depends on which games are in session. If you don’t see a game, check back with BetDSI when the event is scheduled on the esports calendar. 

Counter-Strike: Global Offensive  

Dota 2 

League of Legends 


King of Glory 

StarCraft 2 


Madden NFL 


Sportsbook Experience  

At first glance, the sportsbook strikes a reassuring pose. It’s streamlined, well-organised and straightforward, with an aesthetically pleasing design and color scheme. Delving into the sportsbook further is to discover an interface that is intuitive and responsive, which makes the betting effortless. BetDSI allows sports bettors to customize their experience by using one of two sportsbook options: Retrobook or Sportsbook. In either case, everything is relatively easy to find using either the left-hand side navigation bar, the top navigation bar or the search tool. The difference between the two options is contained in the name: old-fashioned versus modern.  

The sportsbook is current and opens to a dynamic odds board that updates in real-time. Here, sports bettors can sort through sports using the navigation menu on the left-hand side of the screen. Once a sport is selected, the corresponding odds board with all pop up with all the wagering options that are opens along with the odds in the centre of the screen. Placing a bet is simple at BetDSI. Click on the market you would like to make a wager on, and a bet slip opens on the right-hand side of the screen, allowing you to determine the stake and then place the bet. Multiple wagers can be made at the same time whereby separate wagering slips for each will open. Separately, bets (where applicable) can be combined for a parlay in one wagering slip. 

A neat feature that we noticed during the process of placing a wager is that a prompt appears if the odds change, providing you with the option to accept or decline the change in odds. Other customization features on the betting slip include adapting the display format (American and European) and odds format (American, decimal, fractional and Hong Kong). More personalized features are also available that make the experience intrinsically unique. 

Quality of Odds 

BetDSI sportsbook goes to press early with betting odds, which is a very appealing sports betting feature that sports bettors, who look to get a jump on betting lines, like to see with sportsbooks. The early bird gets the worm, as the saying goes. offers a comprehensive betting menu that covers all the wagering types one would expect to see featured at an online betting shop. You can bet moneylines, spreads, totals, parlays and teasers and so on. Additionally, BetDSI sportsbook offers online sports betting lines on almost every sport imaginable.  

Live Betting 

Betdsi sportsbook serves up a dedicated live betting section, where bettors can wager on sports and esports in-play. It’s quite cutting-edge, with lots of innovative features and bells and whistles, including a live TV and/or game-casting option that allows bettors to place in-play wagers and follow the game at the same time in one place. The live betting options on offer are robust with BetDSI sportsbook. Sports betting enthusiasts will find the usual wagering types on offer with sportsbooks: moneylines, spreads, totals, props, alternative lines and so on to choose from in the live betting section of the site. 

Mobile Betting Review serves up one of the best mobile experiences of any online sportsbook. BetDSI eu is mobile-ready, meaning no app needs to be downloaded in order to access the full suite of products on your mobile device. The mobile site is slick, well-organized and and more pleasurable to use than the desktop version of the betting site. Navigating through the mobile setup is really simple and straightforward. BetDSI login information is at the top of the page, and a drop-down menu in the top, right-hand corner of the screen allows users to navigate from the sportsbook to live betting and/or the casino, racebook, and so on.  One of the best features of the mobile-ready online sportsbook is the manner in which the screen is organized by sports. One sport at a time displays on the screen. To change the sport, a drop-down menu on the top right of the sportsbook allows users to move from sport to sport. 

Other Options 

BetDSI appears to be largely focused on sports betting, but yet there are two casinos and a racebook for you to enjoy. However, they are all quite limited. The casino is your bog-standard online casino that ticks the boxes and provides a modest amount of games to choose from. The racebook is similarly run-of-the-mill. One product noticeably absent is a dedicated poker room. Rival sports betting sites serve up far better casinos and racebooks than this online sportsbook, so you should look elsewhere if you are keen to find a strong all-rounder. Check at our sportsbook review guide to find the top sportsbook, racebook and casino sites in the business. 


BetDSI is solid, no-nonsense sportsbook that focuses primarily on US sports leagues, but still offers strong coverage of niche sports from around the world. It has a number of key strengths, including high limits, impeccable customer service, early lines, reasonable bonuses and generous betting limits. However the hefty withdrawal fees are a major downside. Its overall reputation remains reasonably poor due to the large number of historical complaints regarding payout issues that BetDSI has received. The volume of complaints has decreased in recent years, but we cannot give BetDSI a better rating than a C- right now. 

BetDSI Removes $762 From Player’s Account Two Months After Wager

A BetDSI (SBR rating C-) player reported that $762 in winnings were removed from his account two months after a prop bet cashed on the Nobel Peace Prize. BetDSI’s position is that the player staked more than a total of $250 on the prop.

BetDSI Sportsbook Complaint – Resolution

Update: The player confirmed receiving payment in full after waiting for approximately eight months.

Online sportsbook BetDSI has been downgraded to D+. On November 27, SBR reported that a BetDSI Sportsbook player has had a balance of $23,832.17 in limbo since August 4. The player’s account has been frozen for withdrawals since that time. Two new complaints have surfaced regarding unpaid balances.

NFL—Most Surprising Opening Lines That Look Odd For NFL Week 13

NFL Week 13 Odds Sees an Unsuspected Road Favorites in the Broncos in Miami


The numbers are out and some of them look strange, so we’re here to tell you why and then let you make up your own damn mind on the Point Spreads for NFL Week 13, which sees an odd-looking Road Favorites in the QB-seeking Denver Broncos, who have turned to Memphis product Paxton Lynch and who have been made small chalks in Miami Gardens on Sunday in a game they have to play. Let’s dissect that game’s Opening line as well as three others and offer up a pair of hopefully picks again as the 2017 Regular Season heads down its homestretch Weeks 13 through 17 in a season which will most definitely see some new teams participating in the Playoffs and for the 2017/18 NFL championship.

BetDSI Sportsbook Downgraded to C

Update 12/4/2017: Rating lowered to C.

BetDSI has been downgraded from A to B. Prior to 7/9/17, BetDSI utilized the services of A+ rated to power its operations. Since that time, BetDSI continues to experience issues related to its separation from One of the outstanding issues is a player whose account has been frozen since August 4.

NCAAF—College Football Week 6 Opening Lines, Week 5 Post-mortem

NCAAF Week 6 Features Texas-Kansas State, Washington State-Oregon Showdowns


College Football Week 5 saw #1 Alabama and #2 Clemson both win again and it looks like the Crimson Tide and the Tigers might meet again for all the CFP marbles although we still have a long, long way to go between now and New Year’s Eve. Let’s look at the opening Point Spreads as well as the immediate early movement on Sunday from Offshore sportsbook online for NCAAF Week 6 and do our weekly post-mortem on the past weekend’s numbers which saw significant movement and finally an FBS weekend where betting the chalks ATS proved to be a more profitable thing than backing the underdogs.

College Football Week 5 is in the books, and it was a tough week for some teams like #5 Southern California, #12 Virginia Tech a

Crimson Tide Defense Has Allowed 3 Points, Offense Has Scored 125 Since Team Meeting


College Football Week 5 is in the books, and it was a tough week for some teams like #5 Southern California, #12 Virginia Tech and reeling Florida State while #1 Alabama smashed Ole Miss, 66-3 to run its two-week scoring total against its SEC opponents to 125-3. Best hide, the women and children down South, Chappie. Let’s take a look at five statistical and Trend-based items gleaned from play from Thursday through Saturday and see if we can use this ammo in picks coming up in NCAA Week 6.

Update on BetDSI Sportsbook Website Migration & Issues

Update 7/12, 11:15AM: SBR Forum readers have reported ongoing issues regarding account balances and log-in problems. BetDSI moved to a new facility Monday. The website is currently online though SBR Forum users have reported a number of different bugs related to the move.

BetDSI to Relocate to New Facility & Statement on Move

Update 8:50PM ET: The website is partially back up. SBR Forum readers are asked to share any bugs or kinks. SBR will update this report once BetDSI confirms everything is back to normal.  BetDSI is in the process of performing software and hardware updates related to their move to a new facility. BetDSI management provided a statement to SBR concerning the move, which marks their departure from (SBR rating A+) headquarters.

Mining the Diamond: Bombers Set to Launch & Huge Value in the Lone Star State on Wednesday Night

Mining the Diamond is a daily column where we determine the top two MLB picks on the board using historical trends, pitching matchups, and the value we find on the MLB odds board. Let’s take a look at our two top picks for Wednesday night.

Seton Hall vs. Arkansas Betting Predictions

Friday’s a busy day in the South Region and it all gets started Greenville, S.C. with a Big East vs. SEC encounter on TNT network, as Seton Hall does battle with Arkansas in an 9 vs. 8 encounter.


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