Though SugarHouse is among the more recent additions to the list of the best sportsbooks, that does not make it any less competitive. The service provider opened its doors towards the end of 2016 thanks to a partnership between Rush Street Interactive and Atlantic City’s Golden Nugget Casino.In addition to its brick and mortar sportsbook in Philadelphia, it ventured online in 2018. At the moment, the online service, playsugarhouse.com, is only available in New Jersey and Pennsylvania.
SugarHouse is one of a kind in more ways than one. It offers an intriguing set of entertainment options and plenty of incentives.
Our thorough review of its services will analyze everything you need to know about the SugarHouse sportsbook. By the end of it, you will be in a position to make an informed assessment of whether or not it is the best choice for you.
Is SugarHouse a Scam or Not?
SugarHouse has a long history in the industry with affiliations to big names such as Rush Street Gaming and Golden Nugget among others. It has a physical location and makes active contributions to the society.
The owner, SugarHouse HSP Gaming Casinos, also has a solid reputation. Furthermore, it is a fully licensed and regulated service under the laws of New Jersey and Pennsylvania.
Based on these details, it is safe to conclude that it is a legit betting site.
Pros and Cons of SugarHouse Sportsbook
Pros
- Mobile app available
- User-friendly site
- Live betting available
- Friendly wagering requirement for welcome bonus
- Uses proprietary software
Cons
- Only accessible in New Jersey and Pennsylvania
- Live chat hours are limited
- Requires geo-location
Betting Offers and Promotions
- Sign up Bonus – SugarHouse offers a relatively competitive sign-up bonus where all new players get a 100% match-up for deposits of up to $250. The minimum deposit amount is $10 and the bonus cash reflects in players’ accounts within 48 hours. You can only withdraw the money after meeting the 1x wagering requirement. If you do not wager it within 30 days, it expires.
- Loyalty Program – Players also get free membership into the SugarHouse loyalty program, iRush rewards program. The 11-tier program is based on points that players earn depending on the real money they wager and the combinations for every sports wager.
To get from the first tier to the second one, you only need 40 points while getting to tier 10 requires 20,000 points. The top tier, tier 11, is an invitation-only level.
The points required for moving up the ranks, Loyalty Level Points (LLP), are awarded when one places a bet. And the higher your level, the more the rewards. It also opens up the opportunity to redeem the points for bonus cash (Bonus Store Points). You can also redeem them for spins on the prize wheel.
Sports bettors get 1 point for every $10 they wager on a single event. And when betting parlays, you get points even faster, 1 point per dollar for a parlay of 10-12 combos.
Sports Covered
The sportsbook offers a reasonable assortment of sports and sports markets. A list of all available sports appears on the left side of the homepage. And to view the markets on each sport, simply click on the sport in question.
Here is a look at the available sports:
- NBA and college basketball
- NFA and college football
- Hockey
- Golf
- Baseball
- Motorsports
- Tennis
- Soccer
- Cycling
- Cricket
- Boxing
- Rugby Union
- Darts
- UFC/MMA
Each of the above sports comes with a comprehensive list of wagering options. Noteworthy too is the fact that the site includes a handy cash-out option or live ticket system. With this option, bettors are able to hedge their funds before knowing the outcome of bets. It thus allows you to end a bet before the end of an event in order to claim a partial payout.
Live Betting
Another impressive aspect is the site’s exhaustive set of live betting options. These come on an easily navigable interface with play outcomes, in-play props, alternative game lines and totals.
One of the most popular forms of live betting here is in-play betting. Here you can place a wager as an event or game is in session. To find this feature, click on the “Live Right Now” tab on the homepage or the app. It will show you all available live bets.
Note that the odds here keep changing to reflect events that are taking place in the game. As a result of these changes, you may experience a slight delay when processing bets.
Betting Odds
The site presents odds in three formats which are decimal, fractional and Las Vegas style. Its odds are quite competitive and satisfying. One of the most popular one is the money line, where players place bets on the odds of a team winning outright.
As is the case with most sportsbooks, the odds are highest on NFL football though they are naturally lower during the off season.
Betting Fees
There are no betting fees on this site.
Betting Payouts and Deposits
To add funds to your account, you need to visit the site cashier and use any of the supported methods. No matter which method you choose, you will get the funds deposited into your account instantly. There are no fees for making deposits.
Similarly, the payout process is painless, making it easy to access winnings from your account. In order to make a withdrawal, remember to meet the wagering requirements. The site processes withdrawals within 24 hours. However, the time it takes to receive funds may vary.
PayPal is among the fastest payment methods, with funds reflecting in as little as half an hour. Neteller takes approximately 1 day while mail can go for up to 14 days. Additionally, you will have to wait a few more days for the funds to reflect in your account.
Payment Methods
Among the main advantages of using this sportsbook is the number of payment methods that it supports. Though it may not be the longest list of options, the ones listed are highly reputable and secure.
Here are the deposit methods:
- Visa/MasterCard
- PayPal
- Wire Transfer
- SugarHouse Prepaid Card
- PayNearMe (at 7-Eleven)
- Cash (at SugarHouse Cage)
- Online Bank Transfer
And the withdrawal options include:
- PayPal
- Check (via mail)
- Online Bank Transfer
- Cash (at SugarHouse Cage)
- SugarHouse Prepaid Card
Usability
SugarHouse boasts a highly impressive user interface with blue and white as the predominant colors. The layout is not only aesthetically pleasing, but it is also intuitive and easy to navigate.
Notably, the software used is a proprietary application developed specifically for the platform. Its design is clear and user-friendly, and it has little to no downtime, except on older operating systems.
A fast mobile app ensures an equally great experience on portable devices, and it has all the great features of the desktop version.
Following its online launch in 2018, SugarHouse Sportsbook introduced a mobile app for Android devices in May 2019. The app makes use of geo-location technology to limit its use to New Jersey residents. To use it, you will need to activate location services on your device.
Users do not have to sign up to get a feel of this app. Rather, you can take a peek and enjoy a self-guided tour before committing pen to paper. The signup process requires state identification or a valid driver’s license. You may want to take advantage of its fast registration feature that snaps a photo of your ID or license.
Giving credence to the popularity of this app is the fact that almost 80% of the wagering action comes through it. In case you do not want to download the app to your device, you may also access the site on a web browser.
The reason for a delay in the launch of an iOS app has to do with changes in Apple’s terms of service that limit gambling apps. But the provider has devised a workaround to allow iOS users to access the service on mobile too.
Security and Regulation
SugarHouse is a fully regulated service operating under licensing from the New Jersey Division of Gaming Enforcement. It also has a license from the Pennsylvania Gaming Control Board.
With regards to security, it makes use of advanced encryption for the protection of users financial, personal and other sensitive information. The security system undergoes verification by DigiCert Inc.
Customer Support
The service provider offers customer support via two main channels. These are live chat (available between 9am and 2pm) and email ([email protected]).
Conclusion
There is very little not to like about SugarHouse. It has gone beyond the obvious to provide a memorable and worthwhile player experience. Its services are customer-centric and there are tons of options to pick from for all kinds of bettors.
The major unfortunate bit is the fact that its services are limited to New Jersey. Other than that, it is a solid sportsbook that you should check out today.
FAQs
How can I use the PayNearMe option of SugarHouse to make a deposit?
Use the app to generate a payslip that you can print out or save on the phone and take the slip to a 7-Eleven store and pay cash. The funds will appear in your account.
Is Sugarhouse a regulated service?
Yes. It has licenses from regulators in New Jersey and Pennsylvania.
How soon will cash reflect in my account after I make a withdrawal?
It takes 24 hours for SugarHouse to process a payment. After this period, the amount of time it takes to reflect in your account will depend on your chosen payment method.
What do I need to do to get the SugarHouse welcome bonus?
Simply make your first deposit to get the bonus and meet the 1x wagering requirement to make a withdrawal.
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